SPA SUPERVISOR
KyreniaFull-time1–3 yearsMaster's graduateUniversity graduate
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Job description
Manage the operations of our dynamic spa team, maintaining service quality and guest satisfaction at the highest level. Your responsibilities will include:
Plan and oversee the daily operations of spa services
Coordinate therapists, massage practitioners, and reception staff
Continuously monitor service quality and guest satisfaction
Manage spa reservations, shift scheduling, and leave planning
Ensure compliance with hygiene, cleanliness, and occupational safety standards
Track spa product inventory and report any shortages
Handle guest complaints and requests in a professional manner
Analyze guest needs to determine the most suitable massage types and treatment approaches
Maintain knowledge of aromatherapy oils and application techniques
Submit daily and weekly operation reports to senior management
Contribute to sales targets and identify upsell and cross-sell opportunities
Requirements
- Education in Tourism & Hospitality, Sports, Beauty, or Wellness
- Minimum 2–3 years of experience in spa/wellness centers, preferably with supervisory or management experience
- Strong team management and leadership skills
- Guest-focused mindset with ability to assess client needs and recommend appropriate massage treatments and application methods
- Knowledge of aromatherapy oils and application techniques
- Excellent communication and problem-solving abilities
- Strong organizational and planning skills
- Fluent in English and Turkish; knowledge of German and Russian is advantageous
- Proficiency in MS Office applications
- Ability to adapt to flexible working hours
- Professional appearance and strong representational skills
- Preferably residing in or around Girne
Summary
Monthly salary
Negotiable
How to apply
